Jamaica's digital healthcare harbor.
- Role
- Design & engineering
- Year
- 2026
- Stack
- Next.js · TypeScript · PostgreSQL · WebRTC · Resend
- Live
- medidocks.com ↗
Jamaica's healthcare system needed a secure bridge between patients in remote parishes and the specialists concentrated in Kingston and Montego Bay.
Existing tools were either heavyweight US platforms that priced out local clinics or fragmented tools that couldn't close the loop between consult, prescription, and dispense.
Three connected portals — patient, doctor, pharmacy — built around end-to-end encrypted consults and signed digital prescriptions.
Real-time prescription routing that cuts the gap between a consult ending and a pharmacy preparing a medication to minutes, not days.
Three portals, one loop.
The product is a single system presented through three tailored surfaces. Patients get a quiet, reassuring interface focused on upcoming consults and active prescriptions. Doctors get a dense, keyboard-driven workspace for back-to-back consults. Pharmacies get a queue.
Each portal was designed against the actual working rhythm of its user — not a compromise single UI pretending to serve everyone.
Compliance as a first-class constraint.
The Jamaica Data Protection Act shaped the architecture before a single screen was designed. Data residency, encryption at rest and in transit, audit logging, and consent flows are infrastructure, not add-ons.
Doctors sign prescriptions with device-bound keys. Patient records never leave a patient's own encrypted scope without an explicit, logged grant.
Hardie & Kossally Consulting →
Precision in power systems engineering.